BSB50415 Diploma of Business Administration


Course Overview

The Diploma of Business Administration course offers the skills and knowledge in the administration field. This course would apply to anyone working in the administrative sector such as administration managers, general office managers, and office managers. Individuals in these roles may possess a sound theoretical knowledge base and use a range of specialized, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team.

Entry Requirements

The eligibility requirements for the diploma course are as follows:

  • Must be 18 years or above at the time of applying for admission at GSTA.
  • Successfully completed Australian Year 10 qualification or equivalent. (*The selection is not based purely on academic performance. Relevant work experience, work samples and other documentation submitted will also be considered.)
  • In addition to meeting the academic requirements, applicants must demonstrate their competence in literacy and numeracy levels when enrolling in the course.
  • Mature age students will also be considered without the minimum education requirements but with relevant work experience within the chosen area of study and a demonstrated capacity to meet course requirements.

Pre-Training Review:

In the pre-training review, the 3 things that the trainer would assess are as follows:

  • Firstly, suitability for the training program
  • Secondly, Language, Literacy and Numeracy Assessment
  • thirdly, review of prior skills and knowledge

In case GSTA identifies that you require any additional assistance to take up the course, we will refer you to a support center that can provide all the assistance to you during your learning process.

However, if you need more details on our support services please.

Course Duration and Structure

Course Duration: 58 Weeks

Course structure

Unit Code Unit Title
BSBADM502 Manage meetings
BSBADM504 Plan and implement administrative systems
BSBPMG522 Undertake project work
BSBADM506 Manage business document design and development
BSBFIM502 Manage payroll
BSBCUS501 Manage quality customer service
BSBWOR501 Manage personal work priorities and professional development
BSBWOR502 Lead and manage team effectiveness

Assessments

  • In general, the type of course delivery for Diploma of Business Administration is based on the learning objectives of the course.
  • And, the nature of the teaching & learning tasks plus the diversities encountered within the learners of the group define the type of course delivery.
  • Also, the course is conducted as a mixture of classroom presentation and student participation methods ensure effectiveness.
  • In general, the trainer would set different tasks throughout the course, related to the course structure and their vocational direction (as this course is transferable across a variety of business settings) for practice/ formative assessment.
  • However, all the students are expected to attend all scheduled sessions. In general, we notify all the students on the assessment process and the dates at the beginning of each unit

Assessment is carried out in accordance with the:

  • Benchmarks for assessment
  • Specific industry requirements
  • Principles of assessment
  • Rules of evidence

In addition, the assessment is competency-based which includes:

  • Projects,
  • Class activities,
  • Group work, and
  • Observation

Qualification and Certificate

At GSTA, we are committed to providing high-quality training and assessment in accordance with the standards for Registered Training Organizations (RTOs 2015). However, there are 3 main things to consider regarding the Certificate II in Security Operations course:

  • Recognition of Prior Learning

RPL recognises skills, knowledge of experience you have gained outside of formal education and training system and how they may meet the requirements of your qualification

  • Credit Transfer

Recognises your previously completed study, which may a provide credit towards the qualification

  • Certificate

The certificate details for the Certificate II in Security Operations are as follows:

Testamur

Testamur- A certificate for successful course completion.

In particular, you will be awarded a “Testamur” upon successful completion of the Certificate II in Security Operations course.

Records of Results

Record of Results- A certificate highlighting the units of competency completed.

Furthermore, along with the Testamur, the students will receive a “Record of Results” which provides the details related to the units of competency completed in the course.

Employment Options

GSTA has access to a variety of support services to assist students in gaining employment after completing the course. Also, we provide job support with our parent company, to successful candidates and arrange interviews with our reputed clients in the industry.

The Diploma of Business Administration course offers the skills and knowledge to manage administrative systems. Also, this course is intended to develop the skills and prepare the students to work in a business environment. Furthermore, this can be useful to brush-up and enhance the knowledge of existing people working in the administrative sector as a senior administrative, management or specialist role.

For instance, the career options available after completion of the Diploma of Business Administration course are as follows:

  • Office Manager
  • Administration Team Leader
  • Administration Manager
  • General Office Manager

Course Costs

Name Cost Details
Application Fee $150.00 Non-refundable
Materials Fee $250.00 Non-refundable
Tuition $5200.00
Total course cost $5600.00

How to Apply?

Enroll now for the Diploma of Business Administration course with us.

Call us on 1300 317 532 or send us an email.

Diploma Course Outline
The BSB50415 Diploma of Business Administration comprises skill areas that can be applied across a number of business services. They include, for example, Administration, Small Business Management, Marketing, and Technology domains.

Participants must demonstrate competency in eight (8) units for the award.

Five (5) units must be selected from the Group A units offered below.
The remaining three (3) elective units may be selected from the units listed below, or any relevant unit currently offered from the Business Services Training Package, or any other currently endorsed Training Package. One (1) unit may be selected from either a Certificate IV, or Advanced Diploma qualification.

Group A Units: (Choose minimum of five units)

BSBADM502 Manage meetings
This unit describes the performance outcomes, skills and knowledge to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.

BSBADM503 Plan and manage conferences
This Unit describes the performance outcomes, skills and knowledge required to plan, promote and coordinate conferences, ensuring follow up procedures are incorporated.

BSBADM504 Plan or review administrative systems
This unit describes the performance outcomes, skills and knowledge required to plan or review the requirements of effective administration systems and procedures for implementing, monitoring and reviewing the system.

BSBADM506 Manage business document design and development.
This unit describes the performance outcomes, skills and knowledge required to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met.

BSBITB501 Establish and maintain a workgroup computer network
This unit describes the performance outcomes, skills and knowledge required to establish a workgroup computer network with an information technology consultant and to manage the network by keeping records, responding to problems, assisting users and providing training.

BSBPMG522 Undertake project work
This unit describes the performance outcomes required to manage a straightforward project, or a section of a larger project. This unit addresses the management of a project including the development of a project plan, administering and monitoring the project and reviewing the project to identify lessons learnt for application to future projects.
It focuses on the application of project management skills and the requirement to meet time lines, quality standards, budgetary limits and other requirements set for the project.

BSBFIM502 Manage payroll
This unit describes the skills and knowledge required to establish and monitor security procedures for managing organisational payroll services and to calculate and process salary payments, group taxation and related payments.
It applies to individuals, employed in a range of work environments, who are required to establish and work with payroll systems and may have responsibility for managing payroll systems and calculations.

Group B Units: You may choose three (3) units from this group

BSBWOR501 Manage personal work priorities and professional development
This unit describes the performance outcomes, skills and knowledge required to manage own performance and professional development. Particular emphasis is on setting and meeting priorities, analysing information and using a range of strategies to develop further competence.

BSBWOR502 Lead and Manage team effectiveness
This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.
It applies to individuals working at a managerial level who facilitate work teams and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.

BSBINM501 Manage an information or knowledge management system
This unit describes the skills and knowledge required to organise training for others for an information or knowledge management system and to manage the use of the system.
It applies to individuals who are responsible for seeing that key information and corporate knowledge are retained, accessible to others and improve business outcomes.
The unit applies to information or knowledge management systems which comprise policies, protocols, procedures and practices to manage information or knowledge within the organisation and among relevant stakeholders.

BSBINN301 Promote innovation in a team environment
This unit describes the skills and knowledge required to be an effective and proactive member of an innovative team.
It applies to individuals who play a proactive role in demonstrating, encouraging or supporting innovation in a team environment. The individual may be a team participant or a team leader. Teams may be formal or informal and may comprise a range of personnel.

BSBCUS501 Manage quality customer service
This unit describes the performance outcomes, skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. It applies to individuals who supervise the provision of quality customer service within an organisation’s procedures framework by others. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.

BSBMGT502 Manage people performance
This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management.
It applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback where there is a need for improvement.
The unit makes the link between performance management and performance development, and reinforces both functions as a key requirement for effective managers.

BSBRKG502 Manage and monitor business or records systems
This unit describes the skills and knowledge required to set up the operational frameworks for the creation, capture and use of records and to monitor and review these frameworks and activities within a business or records system of a specific business domain.
It applies to individuals who work closely with other staff members in an organisation and may also have a degree of individual responsibility and autonomy. They use a range of organisational, analytical and managerial techniques to perform their work in business and records systems or in specialist record-keeping environments, such as archives.

BSBSUS501 Develop workplace policy and procedures for sustainability
This unit describes the skills and knowledge required to develop and implement a workplace sustainability policy and to modify the policy to suit changed circumstances.
It applies to individuals with managerial responsibilities who undertake work developing approaches to create, monitor and improve strategies and policies within workplaces and engage with a range of relevant stakeholders and specialists.

Pathways into the qualification:
Assessment may occur as part of a structured program, or through an ‘assessment only’ process, where participants receive RPL and RCC.

Recognition of Prior Learning (RPL) & Recognition of Current Competencies (RCC)
People, who consider they already possess competencies developed through some or all of these units, shall be granted credit on substantiation of that claim.

The RPL, RCC process acknowledges skills and knowledge gained through:

  • Formal training
  • Informal training
  • Work experience
  • Life experience

Assessment methods will be appropriate to determine the participant’s ability to meet the required competency standards in each unit.

Support:
Individual participants will be encouraged and supported throughout, with professional development and mentoring, to ensure that he/she is given the opportunity to reach their full potential.

Award:
Participants must demonstrate competency in eight (8) units for the award.

Five (5) units must be selected from Group A units.

The remaining three (3) elective units may be chosen from the Group B units or any relevant unit currently offered from the Business Services Training Package, or any other currently endorsed Training Package.

One (1) relevant unit may be selected from either a Certificate IV, or Advanced Diploma qualification.

A Statement of Attainment will be awarded for any unit successfully completed.

Articulation and Credit Transfers:
This course enables successful graduates to apply for credits from other National Training course packages as well as University Diploma and Bachelor courses

Qualification Description

This qualification would apply to individuals with various job titles including administration managers, general office managers and office managers. Individuals in these roles may possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team.

Licensing/Regulatory Information
No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Entry Requirements

Nil

Packaging Rules

Total number of units = 8
This qualification has no core units
8 elective units, of which:

  • 5 elective units must be selected from the Group A units listed below
  • 3 elective units may be selected from the Group B units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
  • if not listed below, 1 unit may be selected from either a Certificate IV or Advanced Diploma qualification.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Elective Units

Group A
BSBADM502 Manage meetings
BSBADM503 Plan and manage conferences
BSBADM504 Plan and implement administrative systems
BSBADM506 Manage business document design and development
BSBFIM502 Manage payroll
BSBITB501 Establish and maintain a workgroup computer network
BSBPMG522 Undertake project work

Group B
BSBCUS501 Manage quality customer service
BSBINM501 Manage an information or knowledge management system
BSBINN301 Promote innovation in a team environment
BSBMGT502 Manage people performance
BSBRKG502 Manage and monitor business or records systems
BSBSUS501 Develop workplace policy and procedures for sustainability
BSBWOR501 Manage personal work priorities and professional development
BSBWOR502 Lead and manage team effectiveness

Qualification Mapping Information

Code and title
current version
Code and title
previous version
Comments Equivalence status
BSB50415 Diploma of Business Administration BSB50407 Diploma of Business Administration Updated to meet Standards for Training Packages Equivalent qualification

How to approach this application:

1. Enclose your resume and briefly state your experience, expertise, responsibilities, contributions, etc., matching relevant information against each of the Diploma units you wish to claim.

2. Attach copies of formal and/or informal qualifications, as well as any evidence that supports your experience, responsibilities, or contribution to business administration. E.g. Job description, duty statement, employer statements, community or voluntary roles, examples of work, etc. (All copies to be JP certified, as copies of sighted originals)

3. Do not ‘undersell’ yourself, some people tend to overlook what could be important supporting information.

When we receive your application, an initial assessment will be conducted without cost and feedback provided to you.

If you then decide to proceed with your application for the Diploma of Business Administration, fees will apply.

Please send your documents to:

Global Skills Training Academy
P.O. Box 460 Qld 4120
Phone: 07 3209 3315

Please do not hesitate to contact us, if you need any assistance, to clarify information, or ask for feedback on your drafts.

Enrolment Fee Options

To Qualify:
Participants must demonstrate competency in eight units of competency

Recognition of Prior Learning
Evidence of achievement gained through various pathways, e.g. formal and/or informal learning and/or by demonstration of current competence, through life and/or work experience, etc.

Fee Option 1: $950
With this option, the Diploma is achieved through recognition of your prior knowledge, formal and informal learning, life and work experiences and current competencies, as credit for the required BSB50415 Diploma of Business units.

For example, you may submit a resume, duty statement, certified copies of formal and informal qualifications, a portfolio, or examples of work, employer statements, etc, as evidence toward the award.

Fee Option 2: $1250
For applicants who wish to achieve the qualification via external independent study, this option covers enrolment in a self-paced independent study, with mentor support, of eight required units.

We are happy to discuss and clarify all pre-enrolment options and offer ongoing support to enhance your success.

References:

The following references are provided as a guide for areas of research.

Additional references may be accessed through local council libraries, as well as TAFE and University libraries. Borrowing fees may apply for TAFE and University libraries.

Additional resources may be purchased from most TAFE, University and Shopping Centre bookshops.

Delahaye, B.L., 2000, Human Resource Development Principles and Practice, Milton, Queensland: John Wiley & Sons Australia.

Johnson, G. & Scholes, K. 1993, Exploring Corporate Strategy. 3rd edition. Hemel Hamstead: Prentice Hall.

Kotter, J. P., 1990 ‘Good management controls complexity; effective leadership produces useful change’ Harvard Business Review, Vol. 68, No. 3. May/June

Rothwell, W. J. & Kazanas. H. C., 1989, Strategic Human Resource Development. Englewood Cliffs, NJ: Prentice Hall

Tovey, Michael, D., 2004. Training in Australia: design, delivery, evaluation, management. Prentice Hall of Australia Pty. Ltd., Sydney.

Viljoen, J. 1991. Strategic Management: How to Analyse, Choose and Implement Corporate Strategies, Melbourne: Longman Cheshire

Note: Other reference sources include:

Innovation and Business Services Australia. www.ibsa.org
www.training.gov.au

GSTA Code of Practice